I don’t want to live any longer in this world of “the customer is always right.” This is a world that shows the aggressive, the bull-headed, the cruel that they have full license to behave like beasts to get what they want. Half the time, they’re even rewarded for it; “here, ma'am, so sorry for the trouble, please accept this gift card–no charge.”

I want to live in a world that punishes these childish adults as you punish a toddler throwing a tantrum. No candy for you, Jimmy; you’re going home to bed if you can’t mind yourself in public.

Throw a hissy fit because your cashier isn’t moving as fast as you’d like? Find yourself gently escorted from the store until you can show some basic compassion and patience.

Hurl a pen across the table at your signing agent? You’ve just forfeited your right to refinance your mortgage this week. Try again when your temper is managed.

Scream obscenities at the Taco Bell rep because you know it’ll earn you a free soft shell? Here’s your money back; please feel free to play again when you’ve realized fast food is not worth more than the price of human dignity.

I am so sick of accepting–and, in truth, rewarding–these callous behavior patterns in customer service industries. The fact is, the customer is not always right. The customer is often just testing to see what he can get away with. Stop pandering to spoiled children, and show your employees they have more value than their red polo, or how much abuse they can withstand in a 40-hour week.

We are here to provide a service and to make a living.

We are not your punching bags.

I worked very hard for 10 years to build an audience here on Tumblr. It’s weird watching it crumble before my eyes. I’m not really sure how to process this. I no longer have the energy to build somewhere else. So I am kinda stuck on this sinking ship. 

I understand why people are compelled to leave. But it is all still depressing. 

I just wish Tumblr cared enough about its user base to come up with a different solution. 

They basically said, “Be gone, pervs!” and that’s not cool. 

Enjoying adult content does not necessarily make someone a pervert. It just makes someone a human being. There is art and beauty in so many of the things being flagged. And apparently dinosaurs and legs and dogs are being flagged too. 

They told us they were only coming for our nipples. 

They lied. 

Perhaps Tumblr should change its motto. 

Nipple Free™ since December 2018. 

I do hope some of you will stick around with me. I still have things to share here. And I will continue to write essays and post way too many corgis over @sirfrogsworth

I’m sorry Tumblr no longer cares about you. 

But… I do. 

Thank you all for changing my life and giving me a purpose. You are the best.